At Opal Stone Hotel, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information while ensuring your rights and security are prioritized.
We are committed to safeguarding your personal information and complying with all applicable data protection laws. By using our services, you agree to the practices described in this policy.
Personal Information: Name, email address, phone number, and payment details when booking a stay. Usage Data: Information on how you use our website, including cookies, IP addresses, and browser details.
Communication Details: Information provided during interactions with our customer service team or through surveys.
We ensure that your information is collected with your consent or as required to provide you with excellent service.
The information collected is used for the following purposes: To process bookings and payments securely. To improve our services and enhance guest experiences.
To communicate updates, offers, or promotions, with your consent. To meet legal obligations or resolve disputes. Your information will never be sold to third parties. It is used strictly for purposes related to your stay at Opal Stone Hotel.
We take all necessary steps to protect your information. Measures include encryption, secure payment gateways, and restricted access to your data by authorized personnel only. While no method of transmission over the internet is 100% secure, we are committed to implementing industry-standard practices to safeguard your privacy.